Typical job
A homeowner spots a bald-faced hornet nest
The crew considers the nest location and surrounding access before discussing a suitable response. Keep people and pets away from the area while awaiting guidance, and do not disturb the nest. A clear view of the nest location helps the crew discuss the concern and possible treatment. Avoid approaching or attempting to remove an active nest yourself.
Typical job
A resident notices mouse activity and wants
A technician asks where activity has been noticed and checks relevant areas for signs of mice. The findings help guide a discussion of treatment options suited to the reported concern. Understanding where signs appear helps focus the conversation on the affected areas. Share any access concerns and follow the technician's guidance about preparation and next steps.